We at Rotterdam Relocation recognize the importance of protecting the privacy of certain information ("Information") collected about our clients' employees who become our customers and prospective customers (referred to as "Customers"). This privacy statement discloses what Information we gather, how we use it, and how to correct or change it. At Rotterdam Relocation, it is our intention to give you an understanding about how we collect Customer Information and the use we make of it in the course of our business.

Information We Collect and the Reason We Collect It
Rotterdam Relocation may require a variety of Information. This need is solely for the purpose of offering relocation services / housing services and benefits to our Customers. This information may include items such as: addresses, telephone numbers, email addresses, social security numbers, marital status, homeownership, value of home, annual salary, banking instructions or other Information needed to supply or expedite benefits or services. While most of the Information collected by Rotterdam Relocation is supplied by our clients, we may at times ask you, your employer or our suppliers to update or confirm Information already received or to provide additional Information. Your information may be shared with third party suppliers (e.g. home inspectors, moving companies, etc.) where necessary to support the services we deliver. Rotterdam Relocation will only share your Information with third parties who have a written agreement with Rotterdam Relocation stating they subscribe to the same level of privacy standards and principles as Rotterdam Relocation, and will only share information necessary for the service being performed. You have the right to see all the Information we hold on you. Should you wish to have access to all or a particular portion of your Information, or if you discover any changes that are required or any inaccuracies that need to be resolved, please contact your Rotterdam Relocation Consultant by email. Rotterdam Relocation will see to your request or make the change(s) required as quickly as possible.

You may deny ("opt-out") the sharing of Information about you with third parties. Your option allowing or denying the Information to be shared may be changed at any time by informing info@rotterdamrelocation.com in writing of the change. If you deny the sharing of your Information, Rotterdam Relocation will be not able to provide our services to you. How We Protect Your Information
The security of all Information associated with our Customers is of the utmost concern to us. We will only provide access to Information about you to those of our employees who require such access in order to carry out any necessary processing or procedures. Whether stored in computer systems, paper files, and other storage media or transmitted between your PC and our server, we exercise reasonable care in providing data security. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Once we receive your transmission, Rotterdam Relocation uses industry standard efforts to safeguard the confidentiality of your Information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet. In the event you cease to be a user of ours for any reason, we will maintain and disclose your Information consistent with the privacy policies and practices that apply to our current users. We will provide access to Information on you only to those of our employees who need such access in order to carry out any necessary processes. We have taken appropriate steps regarding the security of Information, whether it is stored in computer systems, paper files or other storage media.

Use of Cookies
What are cookies? "Cookies" are pieces of information that may be placed on your computer by a web site for the purposes of facilitation and enhancing your communications and interaction with that web site. Cookies make web-surfing easier by saving your preferences while you are at the site. The use of cookies is an industry standard, and as such, you'll find them at most major web sites. Rotterdam Relocation uses cookies to maintain session information and to enhance the speed of this web site by reducing the number of times you retrieve similar information. Rotterdam Relocation never stores personally identifiable Information (such as credit cards, passwords or social security numbers) in cookies. Information obtained and shared with you through the web site is confidential unless the context expressly indicates otherwise.

What Happens When You Link to a Third-Party Site?
Rotterdam Relocation website may contain links to third-party web sites. If a user "clicks" on an external line the "click" may transfer the user off the Rotterdam Relocation site. These other sites may send their own cookies to users, to collect data or to solicit Information. Such linked sites are not under the control of Rotterdam Relocation, and we are not responsible for the terms of use, policies or contents of any linked site, or any link contained in a linked site. Rotterdam Relocation has provided these links as a convenience. Rotterdam Relocation and/or its affiliates' inclusion of links to these sites does not imply any endorsement of the material on such sites or any association with their operators. Rotterdam Relocation policy does not extend to anything that is inherent in the operation of the Internet, which is beyond Rotterdam Relocation and its affiliates' control. We urge you to review the terms of use and privacy policy of any linked site before sharing any personally identifiable Information with them. Please keep in mind that whenever you give out information on line (for example, via message boards or chat) that the information can be collected and used by people you don't know. While Rotterdam Relocation and its affiliates strive to protect our Customers' Information and privacy, we cannot guarantee the security of any information you disclose online, and such information is disclosed at your own risk.

How to Control Usage of Your Information
In case some Information about you changes (such as zip code or e-mail address) we will provide a way for you to correct, update or remove the Information that you give us. We also will give you the opportunity to control the communications we direct at you. We offer you the opportunity to "opt out" of having Information shared with parties outside of Rotterdam Relocation and/or its affiliates companies. Please understand that if you opt out of having Information shared, we will be unable to provide our services to you. If you wish to update Information please contact your Rotterdam Relocation Consultant.
Usage Tracking
When you enter Rotterdam Relocation web site, we collect your IP (internet protocol) address for the purpose of system administration, to report traffic patterns through the site and to audit the use of our site. The IP address identifies your service provider, but does not identify you as an individual. When a user requests a page on this site, our servers log the request, the IP address of the user, and their browser type. We do not ordinarily link IP addresses with anything personally identifiable. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with the terms of use, terms of service or to protect our service, site, clients, Customers or others. If you leave our site following links to our preferred alliance partners and suppliers, your destination may be logged for reporting purposes in accordance with agreements we may have with our clients and/or our suppliers. If you receive an error message while using the site some Information about you may be logged to allow us to provide better service in resolving the issue.

Fair and Lawful Information Handling
We will process all the Information we collect and hold on you and in accordance with the applicable law. We will ensure the quality of your information and we will fully respect your rights, interests and fundamental freedoms with regard to your Information.

Legitimate Purposes
We will only collect, record, process and store Information which is needed to fulfil our contractual obligations towards our clients, Customers and partners that serves legitimate business or to comply with legal requirements. We may disclose to any other Rotterdam Relocation companies, and/or to third parties authorized by us, Information that may be necessary to provide you with products and/or services you may require or request.

Data Quality
We will employ effective procedures and safeguards to ensure that the Information we hold on you is adequate, relevant and not excessive in relation to the purposes for which it was obtained, as well as accurate and up-to-date. Where we become aware of any inaccuracies in the Information we hold, we will correct and where appropriate, delete incorrect Information. Information is only stored while it is required for the purposes in question or to meet legal and regulatory requirements. When information is no longer required, we will ensure that it is disposed of in a secure manner.

Information to You
When we collect Information from you, we will identify ourselves and inform you of the purpose(s) for which we collect the Information. If we are collecting Information for Rotterdam Relocation, we will identify ourselves and explain the purpose of collecting the Information. If your personal Information has been obtained by someone other than you, we will inform you of this as soon as practicable after we have entered the Information in our files or computers (unless you were already aware of the fact).

Special Restrictions on the Use of Sensitive Information
We will not normally seek Information on your racial or ethnic origins, political opinions, religious or other beliefs, physical or mental health, sex life or criminal convictions. If we determine a need to collect such Information, it will be limited to Information which is: needed for legal proceedings as required to be kept by law or to establish, exercise or define legal rights (including protection against fraud) clearly and strictly necessary to fulfil a contract between you and us (or between you and a company we represent) or needed to protect your vital interests or the vital interests or another person (for instance, if a medical condition necessitates special conditions required for travel, lodging, permanent housing, etc).

Your Rights
You have the right to require us or our partners to cease the communication of advertising or marketing material to you and we will ensure that your request is complied with. This includes the right to withdraw your consent to third party direct marketing use of your Information at any time. You have the right to see all the Information we hold on you. If you wish to have access to all or any particular part of your information, please contact your Rotterdam Relocation Consultant. The Information will be forwarded to you within an appropriate period of time in accordance with national legislation, but in any event no more that 40 days from the date of such request for access. Where any discrepancies are discovered following your inquiry, we will take immediate steps to validate and where appropriate correct our records. We will in form you of any actions taken in writing within an appropriate period of time in accordance with national legislation, but in any event no more that 40 days after receiving your request to amend our records.

Who to Contact
If you have any questions regarding this privacy statement or the practices of this website, please contact us via email at info@rotterdamrelocation.com. If at any time you feel that Rotterdam Relocation has not taken the appropriate steps to correct inaccuracies, or has not provided the security required to insure the privacy of the Information we have acquired from or about you, contact Rotterdam Relocation in writing either by email. Please explain your complaint or dispute in as much detail as possible. Rotterdam Relocation will investigate as soon as possible and take the steps necessary to correct the problem.
Rotterdam Relocation
PO Box 4218
3006 AE Rotterdam

Freeport: Antwoordnr. 90153
3009 VB Rotterdam
The Netherlands

+31 (0)10 41 22 221
+31 (0)10 41 24 804
+31 (0)63 94 53 291
info@rotterdamrelocation.com

CoC 24476791
VAT Number: NL.8215.01.276
RABOBANK 15.02.28.848

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